Blackhurst Budd is seeking a full time Receptionist / Legal Support Assistant.

You will be required to process all incoming telephone calls without delay and receive and process all clients and other visitors to the firm in a helpful, friendly and professional manner. In both of the above respects, there is a high degree of responsibility to project the image and ethos of the firm at all times.

Your role will also be to assist in the smooth running of the firm, working as part of a team to provide a range of support services across all of the Departments. This includes the monitoring of legal compliance procedures across the firm in line with SRA and Law Society regulations, administrative and reception duties.

Key Responsibilities:

Reception duties

• Deal with telephone calls and visitors to the firm, ensure the effective use of the Outlook diary system in line with office procedures, deal with incoming faxes and emails, and provide statistics as required for marketing and business development purposes

Legal Compliance Duties:

• The monitoring of legal compliance procedures across the firm, to include:

• Client File Reviews

• Client Matter Listings

• File opening / parameter checking

• Client Feedback

• The production of regular reports on all of the above for analysis by the management team, using a risk management system.

• Assist with Credit Control procedures.

General Administrative Duties:

• Deal with all DX/Royal Mail post.

• Retrieve and archive Client files, deeds and wills.

• Order stationery.

• Secretarial duties as and when required.

Key Requirements:

• Experience of working in a busy reception environment essential.

• Prior experience of working in a legal environment preferable.

• Thorough knowledge of Microsoft Office - Outlook/Word/Excel/PowerPoint.

• Must be well organised and methodical with excellent attention to detail and prioritisation skills.

• Must be able to work under pressure.

• Positive, helpful and enthusiastic.

• A team player, able to work on own initiative but also as part of the team.

• Commitment to the continuous improvement of the practice.

To apply please send a CV and covering letter to Anna-Clare Mumby acm@blackhurstbudd.co.uk